Free Shipping Australia wide on orders over $99  Close

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SHIPPING INFORMATION

Free Shipping within Australia when you spend just $99 AUD

FREE SHIPPING WITHIN AUSTRALIA
Spend just $99 AUD and your order ships free within Australia! Don't quite make the threshold? No stress. Your order ships for just $7.00 Australia-wide, no matter how much you order.

GENERAL INFORMATION

  • Please allow 24 hours for orders to be processed after placing your order. Orders placed on the weekend or Australian public holidays will be processed on the next business day.
  • All orders are shipped via Australia Post. International orders ship via Pack & Track International or Express Courier International (ECI) servies. Check out the table below for information on your country.
  • We pack and process your order as quickly as we can. If you find that you have entered your shipping address incorrectly, contact us asap at hello@fuzzyard.com along with your order number and correct address as we only have a short amount of time to change or cancel an order. We send our parcels through Australia Post, if your order is an Australian order you can create an account through myPost on the Australia Post website and it is possible to redirect your package to the correct address.
  • We do our best to keep our warehouse in tip-top shape, but in the unfortunate circumstance that something from your order is out of stock we'll contact you within two business days to let you know. We'll make sure you're looked after.
  • Delivery charges are subject to change at any time without notice. There's more info about our shipping terms and conditions below.

TRACKING
All local Australian and most international orders are trackable through the Australia Post website. You'll receive an email from Australia Post containing your tracking number upon dispatch which you can then track here.

DELIVERY CHARGES

REGION

POSTAGE

AUSTRALIA  

$7 AUD 

NEW ZEALAND 

$13 AUD

USA

$14 USD

CANADA

$18 AUD

UK

$25 AUD

EUROPE

$25 AUD

ASIA

$30 AUD

SOUTH AMERICA

$25 AUD  

AFRICA

$25 AUD 

 

AUSTRALIA
All orders within Australia are delivered by Australia Post. We offer free shipping Australia wide on orders over $99. For orders under $99, a flat rate of $7 applies. All costs are in AUD.
1.1 It is the customers responsibility to ensure their delivery details and product order are correct upon checkout.
1.2 Australia Post estimate a delivery time of 3 working days to metropolitan areas and 5 - 7 working days to rural areas once dispatched from the FuzzYard warehouse. Please note that FuzzYard does not accept responsibility for delivery delays due to third part delivery services.
1.3 Once your order has been picked up by Australia Post, you will receive an email letting you know that it is now on it's way to you.
1.4 All orders require signature upon delivery.
1.5 Should a delivery be "Returned to Sender" due to an incorrect delivery address provided by the customer or failure to collect the delivery from the designated local post office or courier outlet due to misdelivery card being left at the delivery address, the order will incur a return to sender fee and freight charges for the original dispatch are non refundable.

NEW ZEALAND
We can't leave out NZ buddies out! All NZ orders are delivered by Australia Post and a flat rate of $13 applies for all NZ orders. All costs are in AUD.
1.1 It is the customers responsibility to ensure their delivery details and product order are correct upon checkout.
1.2 ECI estimate a delivery time of 3 - 5 working days to metropolitan areas and 5 - 7 working days to rural areas once dispatched from the FuzzYard warehouse . Please note that FuzzYard does not accept responsibility for delivery delays due to third party delivery services.
1.3 Once your order has been picked up by Australia Post, you will receive an email letting you know that it is now on it's way to you.
1.4 There may be an entry tax for you to accept your product, this is the recipients responsibility and FuzzYard are not held responsible for these costs.
1.5 Should a delivery be "Returned to Sender" due to an incorrect delivery address provided by the customer or failure to collect the delivery from the designated local post office or courier outlet due to misdelivery card being left at the delivery address, the order will incur a return to sender fee and freight charges for the original dispatch are non refundable.

INTERNATIONAL
Yep, we now ship internationally! We're trying our best to get to all corners of the globe, see above for the countries/regions we currently deliver to. All of our international deliveries are sent with Pack & Track or ECI. All costs are in AUD.
1.1 It is the customers responsibility to ensure their delivery details and product order are correct upon checkout.
1.2 For international deliveries, we estimate a metropolitan delivery time of 5 - 15 business days (rural deliveries can take up to 30 business days) once dispatched from the FuzzYard warehouse. Please note that we cannot accept responsibility for delays due to third party delivery services and unforeseen circumstances such as customs, government stoppages etc.
1.3 Some countries may charge an entry tax for you to accept your product, this is the recipients responsibility and FuzzYard are not held responsible for these costs.
1.4 Once your order has been dispatched you will receive an email from AusPost so you know that it's on it's way to you.
1.5 Should a delivery be "Returned to Sender" due to an incorrect delivery address provided by the customer or failure to collect the delivery from the designated local post office or courier outlet due to misdelivery card being left at the delivery address, the order will incur a return to sender fee and freight charges for the original dispatch are non refundable.

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