Shipping

Shipping & Delivery

Shipping

Enjoy FREE shipping on all Australian orders $30AUD or more. Don't quite make the cut? Don't worry, we'll deliver to you for only $7AUD 

Can't forget about our New Zealand neighbours! Enjoy a flat rate of $13 for delivery with Australia Post.

International friends, get that tail wagging with orders sent via DHL or Australia Post.

Worldwide shipping is also available and can be cacluated when viewing your cart. However, please refer to the table below:

Region Postage
USA $7 USD
Canada $18 USD
Europe excl. UK $25 AUD
Asia excl. Singapore, Korea & Japan $30 AUD
South America $25 AUD

*Delivery charges are subject to change at any time without notice.

We do not ship to the UK. Please contact our UK based distributor here.

Delivery

All orders placed after 12pm on weekdays will be processed and dispatched for next business day delivery. Orders placed on a weekend day will be processed within 24 hours of the next business day.

Once dispatched, please allow 2-3 business day for delivery service within metropolitan areas. For orders outside of the metropolitan area, please allow an additional 1-2 business days and up to 5 business days for WA, parts of QLD, NT and Tasmania.

Please note: there may be shipping delays during peak sale times. 

Global Delivery

Please allow up to 5 business days for New Zealand orders.

International orders sent with DHL or Australia Post can take up to 12-21 business days for delivery.

Please note that during peak dispatch times delivery timeframes may be extended.

Customs or processing delays are not reflected in estimated shipping times

Tracking

Once dispatched, you will receive an email with a tracking code for either Australia Post or DHL


Terms & Conditions

AUSTRALIAN T&C’s.

1.1 It is the customer's responsibility to ensure their delivery details and product order is correct upon checkout.

1.2 Australia Post estimate a delivery time of 3 business days to Metropolitan areas upon dispatch from FuzzYard. Australia Post estimates a delivery time of 5 - 7 working days to rural areas once dispatched from the FuzzYard. Please note that FuzzYard does not accept responsibility for delivery delays due to third party delivery services.

1.3 Once your order has been picked up by Australia Post, you will receive an email letting you know that it is now on the way to you

1.4 All orders require a signature upon delivery

1.5 Should delivery be "Returned to Sender" due to an incorrect delivery address provided by the customer or failure to collect the delivery from the designated local post office or courier outlet due to misdelivery card being left at the delivery address, the order will incur a return to sender fee and freight charges for the original dispatch are non-refundable.

INTERNATIONAL T&C’S.

1.1 It is the customer's responsibility to ensure their delivery details and product order is correct upon checkout.

1.2 For International deliveries, Australia Post estimates a Metropolitan delivery time of 5 - 15 business days upon dispatch. Australia Post estimates rural deliveries can take up to 30 business days upon dispatch. Please note that we cannot accept responsibility for delays due to third party delivery services and unforeseen circumstances such as customs, government stoppages etc.

1.3 Some Countries may charge an entry tax for you to accept your product, this is the recipient's responsibility and FuzzYard is not held responsible for these costs.

1.4 Once your order has been dispatched you will receive an email from AusPost so you know that it's on the way to you.

1.5 Should delivery be "Returned to Sender" due to an incorrect delivery address provided by the customer or failure to collect the delivery from the designated local post office or courier outlet due to misdelivery card being left at the delivery address, the order will incur a return to sender fee and freight charges for the original dispatch are non-refundable.